Whole Foods Boycott?
After WF CEO John Mackey wrote an op-ed
piece for the Wall Street
Journal decrying the
administration's proposed healthcare reform, progressives
called for a boycott, and Boycott Whole Foods Facebook
group got nearly 13,000
members in just a few days.
But I'm not so keen on a boycott.
For starters, where would boycotters shop instead? I doubt
there is some other grocery near most people which is the very
embodiment of progressive utopia in a way that Whole Foods
isn't. And even with all of WF's questionable practices, and
their CEO's extreme Libertarian views, WF is still likely the
most progressive grocery chain around.
Another reason to question a boycott
was provided by The
Daily Sift:
"In the ideal boycott, you temporarily
stop doing business with an organization until they change
some particular practice. The classic example is the
Montgomery Bus Boycott that ended the segregation of city
buses. But a boycott is on shakier ground when you're trying
to punish somebody for their personal political beliefs rather
than what their organization does. The worst example in recent
years was the campaign to get radio stations not to play songs
by the Dixie Chicks after one of them told an English audience
that she was ashamed of President Bush."
On a related note, many of the
boycotters have pledged that they will "never shop at Whole
Foods again". But that's not a boycott. A boycott is a temporary
cessation of business in order to get a company to change
something. If someone pledges never to shop at WF
again, what exactly is their goal? What do they hope to
change, and how do they think their actions will support that
change?
And while we likely won't change the
CEO's political views no matter how many of us boycott, there's
a lot we can do to keep Whole Foods honest, whether we shop
there or not. Indeed, Mackey has a long history of taking
Whole Foods in a better direction after (polite but firm)
lobbying for such. Let's focus on that.
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|
Critical
articles about Whole Foods Market
This page has summaries of tons of media articles critical
of Whole Foods. If you came to this page first, you'll
probably be more interested in the digest version, 15
Questionable Aspects of Whole Foods Market.
But if you're really here for the media summaries, enjoy.
WFM sells its values
This NYT
article completely failed to mention any of the
extensive criticism about WFM's business practices, and
suggested by omission that WFM is a perfect example of
corporate responsibility.
It starts out explaining how WFM's profits are falling
(due to increased competition, as natural foods become
more mainstream, and therefore easily available
elsewhere), and that in response, WFM has started a
marketing campaign that basically says that its higher
prices are justified because of the values that go along
with them. That would have been an excellent
opportunity for the reporter to ask if that includes
values like illegally firing workers who were trying to
form a union, for example. (October
19, 2014)
|
John
Mackey: In another universe
In an
interview with Mother Jones, Whole Foods CEO
John Mackey demonstrates what seems to be the defining
characteristic of modern Libertarians: a
little practicality mixed with a whole lot of
make-believe, denying and distorting any inconvenient
facts that would reveal holes in their ideology.
For example, in Mackey's universe, the U.S. has the
highest corporate income taxes in the world (it's
actually among
the lowest, as a result of falling
steadily since 1950), that the U.S. does not
have a free-market healthcare system (private doctors,
private hospitals, and private insurance companies must
be an illusion), that global warming is a good
thing, and on and on. That last one is straight
out of the playbook: At first they said that
climate change wasn't occurring. When they
couldn't deny that any more, they said it was occurring,
but that humans weren't causing it. When they
couldn't deny that any more, they said that we're
causing it but it's not a bad thing. As though
they would have any credibility left at this
point. Mackey tellingly gets his talking points
from the Koch brothers and ExxonMobil, and Mother Jones
calls him on it.
Mackey founded a successful chain of natural foods
grocery stores and had a lot to do with making organic
foods mainstream. It's therefore painful
that far from seeming like some sort of hero, he comes
off as deranged. (January 18,
2013)
|
Whole Foods halts raw milk sales in four states
Whole Foods halted the sale of raw milk in stores in
four states. WF says the move is temporary
while it's conducting a review to make sure it's
complying with all the various regulations, which differ
from state to state. (Incidentally, it's illegal
to sell raw milk at all in about 22 states.) Whole
Foods has already been in trouble for selling raw milk
that sickened
customers to the point of requiring
hospitalization and at least one kidney transplant. (more
from Food
Safety News, March 14, 2010) |
The New Yorker examines Whole Foods + CEO John
Mackey
I've reviewed dozens of articles about Whole Foods,
but this one by Nick Paumgarten is possibly the best,
because of the useful insight and analysis it offers.
For example, Paumgarten pinned down why Whole Foods is
so enigmatic and difficult to summarize: The
company is a bundle of contradictions. As he says:
"[Whole Foods] is a
welter of paradoxes: a staunchly anti-union
enterprise that embraces some progressive labor
practices; a self-styled world-improver that must
also deliver quarterly results to Wall Street; a
big-box chain putting on small-town airs; an
evangelist for healthy eating that sells sausages,
ice cream, and beer." [And later, he describes
Mackey's definition of fun as a blending of
"self-denial and self-indulgence". And about all
Mackey's former colleagues who won't talk to
reporters about him for a variety of reasons, "It is
ironic that a company so outspoken about
transparency has produced a diaspora of such wary
silence."]
That's some excellent analysis. Another good bit was
where CEO John Mackey decried the flak he got for his
healthcare op-ed, while another grocer who wrote
something similar didn't get the same scrutiny:
"The C.E.O. of
Safeway, Steven Burd, wrote an op-ed piece in June
advocating, basically, market solutions to the
health-care problem, and nobody gave a shit," he
said.
And since Whole Foods is notorious for swallowing up
competitors, the story shows how the birth of the first
Whole Foods was essentially a takeover: Mackey had
been running a store called Safer Way in Austin in the
late 70's. He approached two of his competitors and
suggested a merger, implying that he might put them out
of business if they didn't agree. The merger of
the three stores was the first Whole Foods, in 1980.
Another useful bit was pointing out that the first Whole
Foods was a landmark shift for natural foods retailing,
because they sold indulgences like meat and booze.
Before this time natural foods were sold mostly in
co-ops which eschewed such things. Whole Foods'
offering these items helped natural groceries go
mainstream.
One of my favorite parts was the deconstruction of
Mackey's anti-union fantasies: "It
sometimes sounds as if he believed that, if every
company had him at the helm, there would be no need
for unions or health-care reform, and that therefore
every company should have someone like him, and that
therefore there should be no unions or health-care
reform. In other words, because he runs a business a
certain way, others will, can, and should, and so the
safeguards that have evolved over the generations to
protect against human venality—against, say, greedy,
bullying bosses—are no longer necessary. The logic is
as sound as the presumption is preposterous."
The most controversial part
of the article was when Mackey said he doesn't believe
in climate change and thinks efforts to stop it would be
a waste and hurtful to business. As the author notes,
"One would imagine that, on this score, many of his
customers, to say nothing of most climate scientists,
might disagree."
On the plus side: "Employees can compete in a
three-month nationwide derby...in which teams get points
for exercising and for using mass transit. Beginning in
2010, they will be able to earn better employee
discounts by lowering their cholesterol and losing
weight." (More from the New
Yorker, Jan. 4, 2010)
|
Pressure for Whole Foods' CEO to resign
The board of directors of corporations oversee the
company's CEO. That's the business version of
separation of powers. Except that in some
businesses, like Whole Foods, there was no such
separation: John Mackey was both the CEO and
the chairman of the board, meaning he led the board
that evaluated his performance as CEO. That's a
pretty big conflict of interest.
Corporate governance activists targeted Whole Foods
for that reason, and in December, John Mackey resigned
his position as chairman of the board, but retains his
position as CEO. Some outlets are reporting
something along the lines of, "Following the furor
over Mackey's healthcare editorial, he's resigned as
chairman of the board of Whole Foods!" But
Mackey's resignation probably had little to do with
the editorial, and he's certainly not leaving Whole
Foods -- he's still its CEO, which was his main
responsibility anyway.
However, others are calling for Mackey to resign as CEO
too, citing last year's healthcare op-ed, not because
they disagree with his political stance, but because
they think that Mackey's alienating WF's core customers
is bad for business.
Poor Mackey. Whole Foods was his idea, his life's
work, his store, his company. But now many stockholders
are trying to force him out of his own enterprise.
That's the problem with taking a company public -- it's
not really yours any more, it belongs to the
stockholders. Just ask Steve Jobs, who was
famously forced out of Apple in 1986 (only to be begged
back in 1997 to save the company from bankruptcy).
Rank and power doesn't always mean absolute freedom,
because in this case being at the top is just like being
at the bottom: either way, you might have to keep
your mouth shut to keep your job. That's never a
liberating feeling no matter where you stand in the
hierarchy. (More from the Austin
Chronicle, "What
Would John Galt Do...About Global Warming?
Deny it", Aug.
12, 2009) |
Whole Foods CEO angers many by opposing Obama's
health care reform
Whole Foods Market CEO John Mackey's op-ed
in the Wall Street Journal opposing
"Obamacare" rankled progressives far and wide, many
of whom are blogging
up a stormpledged
to boycott the company. about it, several
thousand of whom have
But jeez, how can this be the first time so many
people are hearing about Mackey's extremist
Libertarian views? And with 20 years of controversy
under the company's belt, how is this op-ed
the thing that gets people to boycott? And about the
boycott,, where are people going to shop instead?
Problematic as Whole Foods is, what company is better?
Is there some other grocery chain beating the drum for
single-payer healthcare? Likely the difference with
Mackey and other groceries wasn't his ideas, it's that
he was bold enough to be public about them.
And with the furor over Mackey's opposition to the
Obama plan, most have overlooked something else
controversial that he said in his piece, but which is
something I very much agree with: "Unfortunately
many of our health-care problems are self-inflicted:
two-thirds of Americans are now overweight and
one-third are obese. Most of the diseases that kill
us and account for about 70% of all health-care
spending&emdash;heart disease, cancer, stroke,
diabetes and obesity—are mostly preventable through
proper diet, exercise, not smoking, minimal alcohol
consumption and other healthy lifestyle choices.
Recent scientific and medical evidence shows that a
diet consisting of foods that are plant-based,
nutrient dense and low-fat will help prevent and
often reverse most degenerative diseases that kill
us and are expensive to treat."
I agree, and I'll go a step further: Until people start
eating vegan, they shouldn't expect anyone else
to be responsible for their own healthcare.
P.S. One blogger has found what is likely Mackey's
original, unedited piece. Not many surprises,
but I liked how he cited important vegan-promoting
doctors like John
McDougall. Aug.
12, 2009
|
What smells at Whole Foods?
This article
at Socialist Worker is awesome for its fair
approach. While they detail the questionable
aspects of WF's labor practices, they preface the
article with a list of WF's progressive qualities.
That's important because, as I take pains to say,
while Whole Foods does have many areas for
improvement, they also do a lot of good. And it's only
fair to give credit where credit is due. Among the
positive things about Whole Foods Market listed in the
article are:
- The company supports the Fair Trade
movement--encouraging higher wages and prices paid
to farmers in poor countries while promoting
environmentally safe practices.
- They give 1 percent of proceeds to their Whole
Planet Foundation, which supports micro-loans to
entrepreneurs in developing countries.
- The company's Animal Compassion Foundation seeks
to improve living conditions for farm animals. They
have strict humane standards for suppliers.
- Stores periodically hold "5 Percent Days," when
they donate 5 percent of sales for that day to an
area non-profit or educational organization.
- Whole Foods rejects traditional corporate
management models in favor of decentralized
decision-making, described as an experiment in
workplace democracy.
- Rank-and-file workers meet regularly to decide
everything from local suppliers to who should get
hired onto the Team.
- The liberal dress code at Whole Foods allows nose
rings, Mohawks, visible tattoos and other
expressions of individuality to help promote a
stated goal of "Team Member Happiness" for its
relatively young workforce. Each Team takes regular
expeditions, known as "Team Builds," to local farms
or other enterprises to educate themselves on how to
better serve their customers.
- "For all its decentralization, the 'unique
culture' so beholden to Whole Foods' supporters
bears the distinct stamp of its cofounder and CEO,
John Mackey, who declared in 1992, a year after
Whole Foods went public, 'We're creating an
organization based on love instead of fear.'" (more)
May 7, 2009
|
Whole Foods Market: Union Busters
WF's union-busting practices have been
well-documented, and here's yet another article on
the subject in Mother Jones, which also tackles
union-busting by Starbucks.
"In 2006, after truck drivers working at its San
Francisco-based distribution center voted to unionize
with the Teamsters, the company fired two of the
drivers, altered its sick-leave policy, froze wage
increases, refused to provide information to the union
that was necessary to negotiate a contract, and
'harassed and disciplined employees,' found NLRB
investigators, who concluded that 'Whole Foods engaged
in a variety of [illegal] retaliatory measures to
discourage union activity.' An out-of-court settlement
required Whole Foods to reinstate the employees and
reverse some of its policies." (more)
April 6, 2009
|
Four groups protest at Whole Foods nationwide
Four national organizations teamed together to
leaflet Whole Foods stores nationwide, to draw
attention to poor working conditions at one of the
company's suppliers (including sexual and racial
discrimination), and to try to get Whole Foods to
support the supplier's workers. It was an uphill
battle, as Whole Foods is notoriously anti-union. This
was reported in a radio piece and the link goes to the
audio file. (hear
audio...) KPFA,
Oct. 4, 2008
|
Five people hospitalized after eating Whole Foods
meat
Meat contaminated with E.coli sent five people to the
hospital. Adding to the scandal was that the meat
was sold even after it was supposed to have been
recalled, and that the supplier in question was the
notorious Nebraska Beef Ltd. (It's been cited for
violations so frequently and has been so unsanitary that
the Bush adminstration sought
to close it down. The company also sued
a Minnesota church in a weird attempt to deflect
blame for its dirty meat.) (more...)
Marler Blog, Aug. 8,
2008 |
Green America's profile on Whole Foods
Green America's profile on Whole Foods notes:
- Union organizing at Whole Foods is met with
opposition from the company, with reports of
surveillance and termination of employees who
solicit union participation.
- Whole Foods is still not fully transparent
about the use of GMOs in store-brand products,
and has ignored shareholder requests for information
on the use of toxic chemicals in products like baby
bottles that are sold in stores.
- Whole Foods carries only a limited variety of
Fair Trade Certified(TM) products. (more...)
Green
America, June 2008
|
WF's "organic" foods possibly aren't
Much of WF's private-label "organic" frozen fruits
and vegetables come from China, where regulation
of organics is pretty lax. It's a
huge leap of faith to think that suppliers on the
other side of the world are truly supplying organics
when they know that know one is checking up on them,
especially when China has had such a long list of
manufacturing controversies about contaminated
products. It doesn't help that one of Wal-Mart's
Chinese suppliers of "organic" foods was found
to be using pesticides. Whole Foods' product
labeling is misleading as well: They use product
names like "California Blend", when the California
Blend was really made in China. This investigative
report by an Arlington, VA TV station spills the beans
(more...)
WJLA ABC TV, May 2008
|
Whole Foods CEO not sorry about using alias
WF CEO John Mackey was caught last year posting
under an alias on the Yahoo Finance forum, praising
Whole Foods (and himself) while trashing
competitors. After several months, he explained
himself in a long post on his blog which can be
basically summarized as "I'm just not that sorry." (more...)
Silicon
Valley Insider, May 2008
|
Whole Foods discussion at Organic Consumers
Association
The Organic Consumers Association posted some
criticism of Whole Foods in its newsletter and asked
its readers to comment on the group's web forum.
The discussion includes a rebuttal by a Whole Foods
exec. (more...)
Organic
Consumers, April 30, 2008
|
Whole Foods store in Napa fails county health
inspection
When Whole Foods opened a new store in Napa,
California, it failed the county health inspection.
Whole Foods blamed the scoring system, saying that
given the sheer size of the store, there were many
more things it could get dinged on, vs. a regular
restaurant. Whole Foods says it fixed 80% of the
problems cited within 24 hours, and will be applying
for separate permits for the different areas of the
store, so that each area can be graded independently.
(more...)
Napa Valley Register,
February 16, 2008
|
Whole Foods listed at "Stuff White People Like"
Whole Foods Market is highlighted in a recent blog
entry at the controversial humor site "Stuff White
People Like". What's just as interesting as the
article itself is the hundreds of comments from
readers the story elicited. (more...)
Stuff White People Like, Feb. 3, 2008
|
Whole Foods CEO sows Wild Oats
The Nation takes on Whole Foods, saying, "[I]t
is
harder than ever to make the case that shopping at
Whole Foods is more socially commendable than at,
well, Kroger or Safeway. Whole Foods has faced
well-deserved criticism for its effect on the
environment, local communities and employees." They
also point out that Whole Foods is the country's
second-largest non-union retailer (the first being
Wal-Mart). (more...)
The Nation, August 28, 2007
|
WF CEO professes love for Wal-Mart
Whole Foods CEO John Mackey said in a forum post, "I
probably
admire Wal-Mart more than any other company in the
world (except for maybe Whole Foods!). What a great,
great company!" (more...)
(Daily Kos, 2007)
He did this anonymously under a pseudonym, which
was a scandal in and of itself. (NY
Times,
July 12, 2007)
|
Whole Foods CEO caught using alias
Whole Foods CEO John Mackey was discovered to have
used an alias on the Yahoo Finance forum for seven
years, posting glowingly about his company while
trashing his competitors. Some believe his criticism
of competitor Wild Oats was designed to help drive its
stock price down so Whole Foods could acquire it for a
cheaper price. Mackey also had the gall to anonymously
praise himself. ("I like Mackey's haircut. I think he
looks cute!")
This caused a storm of controversy which was covered
widely by the media, but we'll list just the New York
Times article for reference here. (more...)
New York
Times, July 12, 2007
|
The New Yorker decries the big business of organics
This long, tedious article is mostly about organics
in general and less about Whole Foods specifically,
but Whole Foods does get mentioned a number of times.
They point out that huge, corporate farms might be
"organic" but they're not necessarily sustainable, and
they're a far cry from romantic notions of family
farms. For example, just one grower (Earthbound)
supplies 70% of all organic lettuce grown in the U.S.
They also explain how "organic", and even "free-range"
is probably not what you expect: "The second meal
[featured in Michael Polan's book] is the Big Organic
one that he bought at his local Whole Foods store in
California, featuring an 'organic' chicken whose
'free-range' label was authorized by USDA. statutes,
but which actually shared a shed with twenty thousand
other genetically identical birds. Two small doors in
the shed opened onto a patch of grass, but they
remained shut until the birds were five or six weeks
old, and two weeks later Pollan's 'free range' chicken
was a $2.99-a-pound package in his local Whole Foods."
(more...)
The New Yorker,
May 15, 2006
|
John Mackey vs. Michael Pollan
UC Berkeley professor Michael Pollan wrote a book
in 2006 called The Omnivore's Dilemma, about
trying to eat ethically and sustainably. He was
pointedly critical of Whole Foods and the large,
corporate organic farms that WF has spawned. (In Whole
Foods' defense, I'll say that that's better than a
world without Whole Foods, which would be nearly
devoid of organic foods.)
Anyway, CEO John Mackey didn't take Pollan's
criticism lying down, and engaged the writer in a
lengthy dialogue. Pollan than invited Mackey to
Berkeley to discuss the issues publicly, which Mackey
did. This article on the university's website runs
down how all this came about and the arguments that
each side makes. (more...)
UC
Berkeley News, Feb. 28, 2007
|
Michael Pollan encourages WF to sell more local
food
UC Berkeley professor and Whole Foods critic
Michael Pollan has been having a very public
discourse with WF CEO John Mackey. I could fill
up this whole page summarizing just their
back-and-forth communiques, so instead I'll cite just
one of the best pieces, this open letter from Pollan
to Mackey, pointing out that, in Whole Foods, "I see
more signage about the importance of local produce
than I see actual items of local produce." Pollan
encourages Mackey to substantially increase the amount
of locally-produced food available at Whole Foods
Market. (Happily, Mackey responded by doing just that.
The details of that promise are in a later piece, not
this one.) (more...)
New York
Times blog, June 14, 2006
|
Whole Foods: Spinning CEO pay
Whole Foods frequently boasts about how it limits
executive pay to 14 times the salary of the average
worker. What Whole Foods fails to mention is
that that figure excludes stock options. When stock
options are included, the top exec actually makes 82
times as much as the average worker.
This criticsm of Whole Foods' spin didn't come from
some lefty blog like The Huffington Post. It came from
Forbes magazine. *That* ought to be a wake-up
call for the company.
Anyway, there's an interesting zen riddle here: Which
is worse, the obscene amounts paid to execs, or the
fact that Whole Foods effectively lies about it? (more...)
Forbes,
April 20, 2006
|
Welcome to "Whole-Mart"
"A closer look at the company's business practices
and Mackey's ideas about business and society
reveals a vision not that different from a
McDonald's or a Wal-Mart. In fact, the Whole
Foods business model is more or less the standard
stuff of Fortune 500 ambition. This is a vision of
mega-chain retailing that involves strategic
swallowing up (or driving out of business) of smaller
retail competitors. It is a business model that
objectively complements the long-term
industrialization of organics (that is, large-scale
corporate farms) over small family farms. It is also a
vision in which concerns about social responsibility
do not necessarily apply where less publicly visible
company suppliers are concerned. Subsidiaries
of...low-wage exploiters of minority workers...are
apparently welcome partners in this particular
eco-corporate version of 'the sustainable future.'"
The article also debunks Whole Foods' inclusion in
Fortune magazine's list of "100 Greatest Companies to
Work For," noting that companies can nominate
themselves for inclusion on that list, and that
the list "routinely includes firms with yearly
turnover rates among full-time staff that are close to
a quarter or more of the work force. What should we
expect from a list in which companies can nominate
themselves or that has at times included such rogues
of social irresponsibility as R.J. Reynolds Tobacco,
Enron, and even Wal-Mart among the great work
cultures?" (more...)
Common Dreams, May 2, 2006
|
Whole Foods suggests its produce is locally-grown
when it really isn't
This article starts off with, "It's hard to find
fault with Whole Foods," which makes me wonder, what
rock have they been living under? But then they
offer up some choice criticism not seen elsewhere:
Prominently-posted photos and profiles of local
farmers whose products they don't actually carry.
"This winter, when I dropped by the store, the only
local produce for sale was a shelf of upstate apples,
but the grower profiles were still up. There was a
picture of a sandy-haired organic leek farmer named
Dave, from Whately, Mass., above a shelf of
conventionally grown yellow onions from Oregon.
Another profile showed a guy named Ray Rex munching on
an ear of sweet corn he grew on his generations-old,
picturesque organic acres. The photograph was pinned
above a display of conventionally grown white onions
from Mexico." The article also mentions how Whole
Foods deceptively says that small local farmers make
up a large percentage of growers, ignoring the fact
that these farmers' output is so small as to
be miniscule, and that the overwhelming bulk of Whole
Foods' produce comes from a small handful of giant
corporate farms. (more...)
Slate, March 17, 2006
|
Whole Foods fights disclosure of toxic chemicals
in its products
Whole Foods shareholders proferred a resolution
requiring Whole Foods to produce a report of toxic
chemicals sich as Bisphenol-A in its products.
Whole Foods asked its shareholders to vote against the
resolution and wouldn't even let the sponsors of the
resolution speak at the company's annual meeting.
Um, wasn't the point of Whole Foods to help shoppers
get healthy foods or something? Social
Funds,
Feb.
9, 2006
and March
16, 2006
|
"Food Porn"
In an article entitled "Food Porn", Forbes magazine
describes the lavish, luxury presentation of products
in Whole Foods stores, the financial success of the
company, and its plans for expansion. While the
article is pretty tame as far as criticism goes, it
upset Whole Foods so much that they declined to be
interviewed by Forbes for a subsequent article. (more...)
Forbes, Feb. 14,
2005
|
Whole Foods' failure to label mercury-laden fish
You'd think it would be safe to eat anything in a
store that promotes healthy eating. You'd be wrong.
Whole Foods not only happily sells mercury-laden fish,
they do so without warning their customers of the
dangers. One hapless customer got mercury levels so
high they had to be reported to the Center for Disease
Control. Only when California required grocers to
start labeling its fish for mercury did Whole Foods
start doing so, but even then one-quarter of its
stores did not have properly-posted notices, as
required by law. This PDF report from the Sea Turtle
Restoration Project shows the results of their survey
of grocery stores to check for compliance. (PDF)
Sea Turtle
Restoration Project,, Nov. 24, 2003
|
WF CEO praises McDonald's and asks, "Who has done
more good for the planet: Mother Teresa or Bill
Gates?"
"'Who has done more good for the planet: Mother
Teresa or Bill Gates?' [Whole Foods CEO John
Mackey] demands. 'No contest-Gates has helped far more
people.' And Mackey has plenty of respect for
companies that don't follow his healthy-grub
philosophy. 'McDonald's pioneered fast food and gave
people what they wanted,' he insists. 'Every company
meeting customer desires is doing something good.' " (more...)
Fortune, Sept.
2003
|
Whole Foods vote to unionize upsets Libertarian
founder
When workers at a Whole Foods Market Inc. store in
Madison, Wis., voted last summer to unionize, it
shocked company chairman and founder John Mackey.
"The Madison vote was a wake-up call," Mackey
acknowledged this week.
In response to the Madison vote and what it
symbolized, Mackey has spent the past nine months
criss-crossing the country, with a goal of visiting
every store by the end of the summer. He has 23 of the
company's 143 stores left to go. His goal, he said, is
to get back in touch with the company's 27,000
employees, who are called team members. (more...)
Austin
American
Statesman, June 2003
|
Whole Foods' anti-union stance
Long article detailing Whole Foods' opposition to
unions. Choice quotes: "The labor board is
investigating numerous union charges, including one
that Whole Foods coerced and retaliated against
pro-union employees. Whole Foods packed the store with
workers from other locations to influence the vote,
the union contends." "' 'They don't recognize the
hypocrisy that this company has made billions on
social and environmental consciousness,'' Ms.
Rasmussen said. ''It's so hollow.''' (more...)
New York Times,
May 24, 2003
|
Whole Foods fires union organizers in Madison
Debbie Rasmussen and Julie Thayer, workers at the
Madison Whole Foods Market, were selectively
targetted and fired -- ostensibly for giving
away/drinking a spoiled drink. In reality they
were fired because they have been involved in
organizing a union at their store -- the first in the
company's history. Their firing is part of a larger
effort by Whole Foods management to get rid of union
supporters, in order to keep from having to bargain a
fair contract with their union, The United Food and
Commercial Workers (UFCW), Local 1444. (more from Whole
Workers Unite and Austin
Chronicle) Dec.
2002
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Whole Foods lays off employees right before
Christmas, and right before their benefits became
payable
"We care about team member happiness and
excellence," proclaims Whole Foods Market's official
employee handbook -- but apparently that doesn't
apply to the seven cleaners laid off at the
company's South Austin bakery facility this month.
Given only 10 days' notice, the employees, all of whom
are Hispanic, were informed that they would be
replaced by an outside cleaning service that the
company says can fulfill the workers' jobs as well as
other duties more efficiently....
That's not all. By getting the sack just
days before the end of the year, the employees won't
be able to collect the flex-benefits cash they'd
accrued during the year.
"I feel the timing here is suspect," Grote said,
adding that in the past his wife received between
$1,000 and $1,500 at the end of December. "Whole Foods
will keep that money now. We pretty much count on that
money all year." With a newborn soon on the way,
they'll miss the money even more. Another laid-off
employee is also pregnant. (more...)
Austin
Chronicle, Oct. 25, 2002
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Whole Foods Market and the B-1 Bomber
This is a really rambling essay which is hard to
follow, but it does make a few good graspable points:
From 1988 to at least 1991, over one-third of Whole
Foods was owned by three venture capitalist firms
which had investments in things like targeting systems
for the B-1 bomber, military supercomputers,
artificial intelligence systems for Air Force and CIA
operations, and industrial chemicals and waste
disposal operations.
And then there are the union-busting tactics which
are so familiar: "[A] top WFM executive flew into town
and called a meeting to tell those employees that if
they tried to form a union, they simply would be fired
en masse. The threat worked." (more...)
Z magazine, Aug. 2002
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Minding the Store
This article covers Whole Foods' refusal to
support strawberry workers or protect endangered sea
turtles, its fierce expansion, its union-busting
efforts, and the poor wages it pays. A choice
quote:
"People shop at Whole Foods not just because it
offers organic produce and natural foods, but because
it claims to run its business in a way that
demonstrates a genuine concern for the community, the
environment, and the "whole planet," in the words of
its motto. In reality, Whole Foods has gone on a
corporate feeding frenzy in recent years, swallowing
rival retailers across the country and building what
Time magazine calls "a billion-dollar juggernaut."
Whole Foods now boasts eighty-five stores in nineteen
states, including its headquarters store in Austin and
ten in Texas overall. The expansion is driven by a
simple and lucrative business strategy: high prices
and low wages." (more...)
Texas Observer,
Sept. 11, 1998
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Whole Foods puts profits above endangered Sea
Turtles
The Sea Turtle Restoration Project blasted Whole
Foods for refusing to sell Certified Turtle-Safe
Shrimp in any of its stores. Shrimping methods
are deadly to endangered sea turtles, but Whole Foods
is looking the other way. "Whole Foods claims to be an
'active environmental leader' and to support
'environmentally sound products.' Yet it contradicts
these high standards by refusing to offer certified
turtle-safe shrimp." In response to STRP's criticism,
Whole Foods wrote a letter full of distortions, such
as that Whole Foods is a supporter of Ocean Trust, "a
marine conservation foundation". In fact, STRP alleges
that Ocean Trust is a one-person front group for the
industry. (more...)
Sea Turtle Restoration Project, Aug. 28, 1998
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Whole Foods plays dirty
In response to the United Farmworkers' campaign for
better conditions for strawberry farm workers, Whole
Foods created and distributed a slick pamphlet trying
to convince its customers about how great the working
conditions already were. We expect that kind of
nonsense from a typical corporation, but it's
especially disappointing from Whole Foods. The
pamphlets also, quite incredibly, claimed that the
farmworkers union wasn't interested in organics or
sustainable agriculture(!). (more...)
The Prism, May 1998
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Whole Foods Market refuses to support better working
conditions for strawberry workers
When activists were passing out literature outside
Whole Foods market about the UFW grape boycott, Whole
Foods called the cops on them and had them arrested.
Embarrassed by the public outcry, Whole Foods promised
to honor the boycott and stop selling non-union
California table grapes. Whole Foods later broke its
promise when they moved their store a couple of blocks
away, saying the agreement applied only to the old
store.
Later, the UFW asked Whole Foods to join with 5,000
other grocery stores and sign a pledge supporting
strawberry workers. But Whole Foods didn't reply.
Instead, they created pamphlets for WF customers which
criticized the UFW as supposedly being unconcerned
about sustainable agriculture. (more...)
UFW, Feb.
1998
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New Age Capitalist
Article explores the dichotomy between Whole
Foods' peace & love image and the fiercely
capitalistic character of its CEO. There's some
choice criticism, too:
"From our perspective, Whole Foods is a
whole sham," says union spokesman Greg Denier.
"They're claiming enlightenment in regards to
nutrition and good health," says Michael Straeter,
head of a picketing UFCW local, "and practicing
Cro-Magnonism in [regard to] the rights of employees
to establish a union." (more...)
Forbes, Feb. 6, 1998
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Whole Foods investigates employees' "personal
characteristics and mode of living"
"Why would a company that claims to be contributing
to the quality-of-life renaissance investigate
employees? That's the question posed by the United
Food and Commercial Workers Union, Local 101, in a
leaflet they've been passing out in front of the
store. Whole Foods has a Request, Authorization and
Consent (RAC) form that must be signed by employment
applicants, in which they have to agree 'I further
understand that an investigative consumer report
concerning me may include information about my
character, general reputation, personal
characteristics and mode of living.'
"A second leaflet states that while union stores pay
100 percent of employees' health insurance, Whole
Foods does not, even though it has a higher operating
profit than the food industry average. The union
wonders if Whole Foods is more interested in the
health of their employees or higher stock dividends."
(more...)
The
Coastal Post, June 1997
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Whole Foods Market: Anti-Union, low wages
This article quotes another article (no longer
available on the web), which says, in part, "Whole
Foods keeps up leafy green appearances but makes no
apologies for its single-minded devotion to profit and
its fierce determination to keep its wages low, its
venture-capitalist investors hidden and its workforce
young, powerless, and union-free. The rise of this
corporation -- pro-New Age in rhetoric, anti-New Deal
in practice -- raises hard questions of progressive
consumers and the labor movement. Will health food be
just for rich people? Will venture capitalists who
appropriate the language and symbols of the New Age be
able to turn against unions by portraying them as old
and unhip?"
The article goes on to say, "The focus of this
blistering two-page report is the picket line that
meets shoppers at the new Whole Foods location in
Berkeley, California. Angry that the new company
encourages teamwork but prohibits unions, promotes
communication but pays lower wages than other area
grocery stores, and stresses feeling good but offers
fewer benefits than other similar businesses, United
Food & Commercial Workers Local 870 and Butchers
Local 120 are now protesting the only non-unionized
supermarket in town. Although these demonstrators have
clearly had an effect on the number of visitors to the
store, for the most part, business at the location
continues uninterrupted." (more...)
Austin Chronicle, Nov.
22, 1991, p. 8
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(Google picks the ads, not me.)
Positive press for Whole Foods
Here's some credit where it's due. This July 2004
article from Fast Company is one of the best I've read about
Whole Foods Market. While it shies away from the more
controversial aspects of the company, it does give a really good
insight into the unique company culture, John Mackey's
progressive management style, and the fact that Whole Foods is
responsible for the fact that organic foods are now available
from coast to coast in even mainstream grocery stores. Of
special interest is how animal rights activist Lauren Ornelas,
formerly of Austin herself, recently convinced Mackey of the
cruelty of factory farming, causing him to go mostly vegan and
to direct WFM's suppliers to start treating their livestock more
humanely. While I remain critical of some of WFM's more
questionable practices, this article amply demonstrates how a
company can be a powerful force for making things better. (Read
the
article...)
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